News

Using Metrics to Increase Customer Satisfaction with Delivery Orders

Over the past two years, the way consumers interact with restaurants has shifted dramatically. Diners who once preferred to sit down in person for a meal are beginning to show a preference for eating meals at home. Those who once would never consider placing a digital order are becoming increasingly reliant on quick online order options.

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How Ghost Kitchens are Increasing Delivery Driver Demand

How Ghost Kitchens are Increasing Delivery Driver Demand

Over the past two years, the way consumers interact with restaurants has shifted dramatically. Diners who once preferred to sit down in person for a meal are beginning to show a preference for eating meals at home. Those who once would never consider placing a digital order are becoming increasingly reliant on quick online order options.

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Tips for Creating a Streamlined Food Delivery Process

Tips for Creating a Streamlined Food Delivery Process

By 2024, the number of consumers using a food delivery service in the United States is projected to reach 69.9 million. What began as pandemic-driven behavior has turned into a continuing trend—diners enjoy the convenience of ordering food digitally and having their meal arrive at their door.

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How to Make the Switch to Direct-to-Consumer

How to Make the Switch to Direct-to-Consumer

When it comes to picking software for your product delivery services, navigating the different options available can be hard. Many delivery services are hosted through a third-party marketplace app and allow merchants little to no control over what takes place when a customer orders a product.

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What is Direct-to-Consumer Software?

What is Direct-to-Consumer Software?

When it comes to picking software for your product delivery services, navigating the different options available can be hard. Many delivery services are hosted through a third-party marketplace app and allow merchants little to no control over what takes place when a customer orders a product.

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The Pivot to a Digital World Accelerated by COVID

The Pivot to a Digital World Accelerated by COVID

Most ordering and delivery platforms, such as GrubHub or UberEats, take a large portion of revenue every time a customer places an order. This chunk of change, often referred to as a commission, can quickly eat away at your business’ profits.

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Why Do Commissions Suck?

Why Do Commissions Suck?

Most ordering and delivery platforms, such as GrubHub or UberEats, take a large portion of revenue every time a customer places an order. This chunk of change, often referred to as a commission, can quickly eat away at your business’ profits.

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Why Do Commissions Suck?

Why Do Commissions Suck?

Live chat has become the leading preferred digital contact method for online customers. In fact, 46% of customers say they prefer live chat compared to just 29% for email and 16% for social media. Despite these staggering numbers, only 9% of companies currently use live chat on their websites. To better serve customers, Ally has officially launched its own live chat feature.

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The Future of GameFi + The Real World

The Future of GameFi + The Real World

For years, the focal point of video game makers has been to create an increasingly realistic and immersive version of gameplay. Simultaneously, the blockchain community has been growing, working to create a decentralized version of digital transactions. Together, a realistic gaming universe with the ability to monetize activities has been born, known as GameFi.

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The Future of GameFi + The Real World

The Future of GameFi + The Real World

As a delivery driver, you are required to spend a significant amount of time behind the wheel. Your goal is to ensure that every delivery goes as smoothly as possible, resulting in happy merchants and customers.

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